2017/06/21 09:00:00


No matter what your industry or leadership style, the journey to Operational Excellence can be fraught with difficulties and challenges. Whether you’re running a manufacturing line or heading up global operations, every leader needs to be prepared and equipped for their voyage.
Understanding the essentials, you need to take and exploring all the stops along the way will ensure you have the best possible chance of reaching your destination. By learning from others who have already been on the journey, you’ll take away ideas, approaches and tools that you can apply in your own business.

Click Here to view the conference brochure 

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Journey to Excellence brings together leadership keynotes from global organisations to share experiences, lessons learned and best practice in Operational Excellence.


Adam Friedrick

Plant Manager Beckett Gas, Inc., Ohio, USA

Leadership in the Value Stream – Napoleon’s Corporal
Leading people at every step of the value stream – On the battlefield or in business, planning and execution don’t just happen.  Successful planning and successful execution are a function of leadership.  We all want to populate every area of our companies and every step of the value stream with superstars, but most times that is not the case…


Kevin Robinson

Assistant General Manager Toyota Motor Manufacturing (UK)

Leadership Culture is at the heart of TPS
Kevin Robinson has been with Toyota Motor Manufacturing for 26 years. During this time he has gained first hand practical experience in the shop floor application of the Toyota Production System and the Toyota way leadership culture…….


Dr. Torbjørn Netland

Chair of Production and Operations Management ETH Zurich

Getting Your Corporate Lean Assessment Right
Lean assessments are an integrated part of most corporate lean programs. But few companies, if any, can prove the direct effect of conducting the often resource-intensive and expensive assessments. Also, few parts of a corporate lean journey can create as much discussion and discontent as the assessments if they are…..


Richard Holland

Managing Director, TRB Lightweight Structures

Using Lean to drive growth 
Richard has been leading the transformation TRB lightweight structures, a fast growing SME manufacturing high-performance lightweight structures used extensively in Rail, Aerospace, Energy and Automotive industries. An accomplished leader in lean transformation, Richard has focused the past three years on transformation….


Mike Mattacola

Executive Director, Global Ci & bp, Yanfeng Global Automotive Interiors

Creating the environment to win in global improvement
Mike has been responsible for developing and installing the global Manufacturing and Cost Excellence department in the JV between Yanfeng (YFAI) and JCI, implementing the ‘true cost’ philosophy and improving the overall competitiveness of the supply chain. In addition Mike has developed Yanfeng’s global manufacturing performance….

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Tailor make you own agenda through our breakout best practice case study presentations from on the areas of Leadership & Strategy, Culture & Engagement, Continuous improvement.

Dr. Daryl J. Powell

Lean Programme Manager, Kongsberg Maritime AS, Norway

Kyoryoku-kai – Collaborative supply chain improvement starts with change from within.
The case study focuses on Kongsberg Maritime Subsea’s internal continuous improvement activities, illustrating their efforts to strengthen collaboration with its core suppliers – “Network for Supplier Innovation”, a three-year research and development programme….

Leanne Holmes

Operations Director & Site Leader Crane Payment Innovation

Case Study: Evolution to Revolution in Continuous Improvement
After several years of the applying continuous improvement tools within the plant, one of the greatest challenge faced by the leaders was sustaining their lean activity.  From evolution to revolution, this continuous improvement case study illustrates the plants new approach to ensuring sustainability in their lean journey. Leanne’s case study will illustrate the past three years of their revolution covering….

Philip Holt

Global Head of Operational Excellence, Accounting Operations Phillips

Lean Leadership: Mosquito Leadership-Viral Transformation Impact
In his book, Leading with Lean, Philip introduced the 4 forms of Leadership required to become an effective Lean Leader. There is a certain familiarity with the concept of spreading ideas, news or opinions ‘virally’ and despite the fact that very few of us….


Go, Look, See is a vital part of the learning experience as you will see companies each on their own journey, giving you the chance to benchmark your own progress and see new ideas in practice.

All conference attendees receive one factory tour as part of their conference booking. Attendees are asked to sign up to their first and second choice tour as soon as possible, as tours fill up quickly. All delegates leave by designated coach on the morning of the 22 June, returning to the conference for lunch and the remainder of the conference.

For those wishing not to attend a tour, we will be providing practical workshops for the morning, details will be published leading up to the conference.

Milliken European Airbag Products

World Class Manufacturer of the Year 2014 and Best Factory Award winning in 2013, this plant has high levels of operational excellence. The site has over 100 looms weaving the materials for automotive airbags.

The Authentic Food Company

Established in 1985, this family owned food manufacturer has grown to a become a leader in frozen world food solutions across the UK and European foodservice and retail sectors employing over 500 people.

Crane Payment Innovations

Crane Payment Innovation designs and manufactures high performance payment solutions for Gaming, Retail and Kiosk, Transportation and Vending applications across the globe. The site employs 290 people with a turnover of £35m.

Jaguar Land Rover, Halewood Operations

Halewood Operations is home to the Land Rover Discovery Sport and the Range Rover Evoque and employs over 5,000 people. Halewood has a reputation for excellent manufacturing quality…


The site in Manchester is part of the forming fabrics division, supplying high-value quality-driven fabrics for use in paper manufacture. Heimbach is a global supplier of products for the Paper Industry.

Manchester United Stadium Tour & Employee Engagement Round Table


Journey to Excellence will allow you to Learn by doing. During the afternoon of day one you will participate in experiential learning, exploring the key areas that matter to you.

Visual Management Workshop

Creating Visual Metrics That Drive and Sustain Performance

Drive Visual Metrics in your business to increase quality and performance in key areas.

Kevin Storer, Director, eVMT

Former Toyota manager and now specialist in visual management, Kevin will deliver a hands-on practical workshop to help you drive visual metrics in your business that will increase quality and performance in key areas of your business.

  • The process for designing your own metrics and visual boards
  • Achieving one source of data – creating a common understanding of the performance of your business…….

Culture & Engagement Workshop

Are your improvement teams consistently finishing on time, in full (OTIF) and fully engaged?

Dig Woodvine, Managing Director, XCL International

Many of us rely on tools and processes to ensure our teams make the necessary improvements required on our lean journey.  However, there is a missing link which creates a disconnect in building high performing teams.  Without realising, we are creating engagement gaps in our processes and missing opportunities to gain greater leverage from the improvement activity…

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If booked before 7th June 2017
£895 +VAT Per Delegate


If booked after 7th June 2017
£1,095 +VAT Per Delegate

You can’t do this alone!

Teams of 5 or more receive 20% group discount.
Why not bring your key people for the journey?

Occasionally it may be necessary for reasons beyond our control to amend the contents and timing of a scheduled programme or the identity of speakers, host sights and contributors. For this reason True North Excellence Ltd reserves the right to amend the programme at any time. Due to the sensitivity of such study visits, the host site reserves the right to omit any delegate it feels will be in its commercial interest to do so.

Included in your conference ticket:

  1. Five global keynotes to inspire and educate your journey to excellence
  2. Choice of case study breakouts and workshops to create a tailor-made learning experience
  3. Selection of factory tours on day two of the conference
  4. Networking Solstice BBQ Evening on the 21st June– relaxed and informal opportunity to spend the evening eating, networking and prize raffle give-away.
  5. Free parking & Wi-Fi
  6. Two hot breakfasts, two lunches and refreshment breaks on both days


  1. Online: Click ‘Register Now’  to be directed to our secure online card payment system.
  2. Telephone: Nicola Corcos on +44 (0)161 298 5556.
  3. Email: nicola@truenorthexcellence.com with your booking details.
  4. Download and complete brochure booking form and post to: True North Excellence Ltd, 207 Knutsford Road, Grappenhall, Warrington, Cheshire, WA4 2QL

TERMS AND CONDITIONS: True North Excellence Ltd reserve the right to amend the programme, speakers or venue and alter or cancel the seminar without liability. CANCELLATIONS: Should you be unable to attend, a substitute is always welcome, up to three working days before the event. Refunds will be made up to 30 days before the event in writing, minus a £200 per delegate enrolment fee. Regrettably we do not provide refunds less than 30 days before the Conference.

Factory Visits:

All conference attendees receive one factory tour as part of their conference booking. Attendees are asked to sign up to their first and second choice tour as soon as possible, as tours fill up quickly. All delegates leave by designated coach on the morning of the 22nd June, returning to the conference for lunch and the remainder of the conference.

For those wishing not to attend a tour, we will be providing practical workshops for the morning, details will be published leading up to the conference.


Note:  Conference ticket EXCLUDES accommodation. The Conference hotel is ‘Hotel Football’, there are a selection of hotels within 200 yards of the venue.

Conference Venue: Hotel Football Old Trafford

Price: From £125 per night, quote ‘True North Excellence’
Telephone: 0161 751 0430
Web site: www.hotelfootball.com
Address: 99 Sir Matt Busby Way, Stretford, Manchester M16 0SZ

Premier Inn, Old Trafford – 3 star
Distance from Conference Venue: 200 yards

Price: From £70 per night
Telephone: 0871 527 8750
Web site: www.premierinn.com
Address: Sir Alex Ferguson Way, Trafford Park, Manchester M17 1W

Copthorne Hotel Manchester – 4-star
Distance from Conference Venue: 0.6 miles

Price: From £95 per night
Telephone: +44 (0) 161 873 7321
Web site: www.millenniumhotels.com
Address: Clippers Quay, Salford Quays, Salford, Manchester, M50 3SN

 ibis budget Manchester Salford Quays – 2 star
Distance from Conference Venue: 0.6 miles

Price: From £45 per night
Telephone: (+44)0161 848 0898
Web site: www.ibis.com
Address: 19 Trafford Road, Salford, M5 3AW, Manchester

AC Hotel Manchester Salford Quays – 4 star
Distance from Conference Venue: 0.7 miles

Price: From £125 per night
Telephone: +44 161 876 5305
Web site: www.marriott.co.uk
Address: 17-19 Trafford Road, Salford Quays  Manchester  M5 3AW  United Kingdom