Two-day Lean certified training for developing future Lean Office Champions

29th-30th November, Hotel Football, Manchester United Football Club

BOOK YOUR PLACE NOW

Designed for future champions of Lean in the office.


Download the workshop brochure.

Key Learning:

  • Process Thinking and Mapping Information Flows
  • Visual Management- 5S, Visual Boards & Visual Controls
  • A3 Thinking – From story boards to problem solving
  • Includes free parking, full bound workbook, breakfast & lunch on both days, and plenty of learning take-aways

AT THE END OF THE WORKSHOP DELEGATES WILL:

  • Have learned how to use and apply basic information flow mapping to see where waste exists
  • Understand Lean practices to remove waste and add greater value to your work
  • Be able to see the business as Value Streams and better understand customer value
  • Understand the importance of visual management in driving improvement
  • Know how to use A3 reporting as a key to continuous improvement success

CONTENTS

BENEFITS TO THE COMPANY:

  • Workers spend less time correcting errors and more time delivering value
  • Improved productivity and better use of existing resources
  • Focus on what the customer values and deliver higher customer satisfaction
  • Reduce total cost and improve quality of work
  • Faster service and increased flexibility

Pre-requisite learning: This is a beginner to intermediate course. Attendees are expected to have some exposure to Lean principles or have attended the Introduction to Lean in the Office workshop.

WHO SHOULD ATTEND?

Future Lean champions can come from any department including:

    • Customer services
    • Finance and accounting
    • HR
    • Office administration
    • Sales and marketing
    • Purchasing and procurement

AGENDA

DAY ONE Wednesday 29th November 2017

  • Morning

    09:00    Introduction to Lean Office

    • Muda, Mura and Muri
    • Creating stability
  • Afternoon

    12:45    Seeing Waste in the Office

    • VSM and Information Flow Mapping
    • Mapping the current state
    • Kaizen Bursts
    • Exercise

    16:30 Review and Discussion

    17:00 End of day one

DAY TWO Thursday 30th November 2017

  • Morning

    09:00    Productive Workplace

    • 5S in the office
    • Visual Management & Displays
    • Exercise
  • Afternoon

    12:45    A3 Thinking: Story Board, Proposal, Reporting

    • PDCA and A3 Problem Solving
    • A3 Exercise

    15:30    Activity: A3 Storyboard – Lessons Learned

    16:30    Report out

    17:00   Close

Meet The Trainer

Bill Tiplady, Associate Practitioner, True North Excellence

Bill is a trail blazer for process thinking and Lean management and is regarded as a highly practical international Lean trainer and coach. His career started in the 1980’s as an engineer at Rolls-Royce, he became Business Improvement Leader before joining management where he developed into a strategic and practical leader of improvement.

For the past 20 years he has dedicated his career to developing the skills and behaviours required for people in both the manufacturing and service sector to transform and sustain Lean management within their organizations. Bill has gained vast experience in the Automotive, Engineering, Textile, Chemicals, FMCG, Food and Drink, Electronics and Photonics Industry, both in the UK, Europe, China and North America. He is passionate about his local football team, Burnley Football Club (we can’t all be perfect).

The Venue

Hotel Football, Old Trafford, Manchester

27th-28th April 2017

BOOK YOUR PLACE NOW

Hotel Football Old Trafford, Manchester

Hotel Football Old Trafford

99 Sir Matt Busby Way

Salford

Manchester

M16 0SZ

Accommodation:

Hotel Football: tel 0161 751 0430. Other accommodation options available.

DELEGATE FEES

DELEGATE FEES

EARLY BIRD

£ 795

+VAT Per Delegate

  • PAY BEFORE Friday 10th November *Includes free parking, full bound workbook, lunch on both days.

BOOK NOW!

STANDARD

£ 895

+VAT Per Delegate

  • BOOKED AFTER Friday 10th November  2017*Includes free parking, full bound workbook, lunch on both days.

BOOK NOW!

FOUR WAYS TO REGISTER:

Book Online: Click on Book Your Place Now at the top of the page to book tickets using credit and debit cards

Telephone: +44 (0)161 298 5556

Email: Nicola Corocos nicola@truenorthexcellence.com

Download and complete brochure booking form and post to: True North Excellence Ltd, Smithy Cottage, Stowford, Crewe, Cheshire, CW1 5XP

TERMS AND CONDITIONS: True North Excellence Ltd reserve the right to amend the programme, speakers or venue and alter or cancel the seminar without liability. CANCELLATIONS: Should you be unable to attend, a substitute is always welcome, up to three working days before the event. Refunds will be made up to 30 days before the event in writing, minus a £45 per delegate enrollment fee. Regrettably we do not provide refunds less than 30 days before the seminar.