Two-day Lean certified training to drive continuous improvement methodology throughout your organisation

10th-11th December 2019, Oxford Thames Hotel, Oxford, OX4 4GX

BOOK YOUR PLACE NOW

Lean Office Yellow Belt training will provide participants with a clear understanding of the fundamental principles behind Lean in an office and administrative environment.

Focusing on Waste Elimination, Visual Management and A3 Thinking for office and administration functions, the training will support your companies drive for continuous improvement throughout your organisation.


Download the workshop brochure.

Key Learning:

  • Process Thinking and Mapping Information Flows
  • Visual Management- 5S, Visual Boards & Visual Controls
  • A3 Thinking – From story boards to problem solving
  • Includes free parking, full bound workbook, lunch on both days, and plenty of learning take-aways

AT THE END OF THE WORKSHOP DELEGATES WILL:

  • Have learned how to use and apply basic information flow mapping to see where waste exists
  • Understand Lean practices to remove waste and add greater value to your work
  • Be able to see the business as Value Streams and better understand customer value
  • Understand the importance of visual management in driving improvement
  • Know how to use A3 reporting as a key to continuous improvement success

BENEFITS TO THE COMPANY:

  • Workers spend less time correcting errors and more time delivering value
  • Improved productivity and better use of existing resources
  • Focus on what the customer values and deliver higher customer satisfaction
  • Reduce total cost and improve quality of work
  • Faster service and increased flexibility

Pre-requisite learning: This is a beginner to intermediate course.

WHO SHOULD ATTEND?

Future Lean champions can come from any department including:

    • Customer services
    • Finance and accounting
    • HR
    • Office administration
    • Sales and marketing
    • Purchasing and procurement

AGENDA

DAY ONE Wednesday 10th December 2019

  • Morning

    09:00    Introduction to Lean Office

    • Muda, Mura and Muri
    • Creating stability
  • Afternoon

    12:45    Seeing Waste in the Office

    • VSM and Information Flow Mapping
    • Mapping the current state
    • Kaizen Bursts
    • Exercise

    16:30 Review and Discussion

    17:00 End of day one

DAY TWO Thursday 11th December 2019

  • Morning

    09:00    Productive Workplace

    • 5S in the office
    • Visual Management & Displays
    • Exercise
  • Afternoon

    12:45    A3 Thinking: Story Board, Proposal, Reporting

    • PDCA and A3 Problem Solving
    • A3 Exercise

    15:30    Activity: A3 Storyboard – Lessons Learned

    16:30    Report out

    17:00   Close

Meet The Trainer

Gemma Jones, Associate Practitioner, True North Excellence

Gemma is a creative yet logical systems thinker, who loves to work with teams to break things down, figure them out and rebuild them better than ever. She has a Master’s Degree in Mechanical Engineering and over the past 20 years has held Continuous Improvement roles with global businesses across different sectors, including Pharmaceutical, Dairy, FMCG, Food, and Medical Devices.

Gemma is hugely passionate about engaging the workforce with Continuous Improvement and strongly believes in Lean Thinking. She gets such a kick out of training, coaching and facilitating, especially when she sees the lightbulb switch on in someone’s head – when they solve a problem; when they realise they have the power to change; or when they get excited about all the improvements they could make.

When she is not working, or looking after her two sons, Gemma is usually reading or thinking about doing Yoga.

DELEGATE FEES

DELEGATE FEES

EARLY BIRD

£ 695

+VAT Per Delegate

  • PAY BEFORE 31st October 2019

BOOK NOW!

STANDARD

£ 895

+VAT Per Delegate

  • BOOKED AFTER  31st October 2019

BOOK NOW!

FOUR WAYS TO REGISTER:

Book Online: Click on Book Your Place Now at the top of the page to book tickets using credit and debit cards

Telephone: +44 (0)161 298 5556

Email: Nicola Corocos nicola@truenorthexcellence.com

Download and complete brochure booking form and post to: True North Excellence Ltd, Smithy Cottage, Stowford, Crewe, Cheshire, CW1 5XP

TERMS AND CONDITIONS: True North Excellence Ltd reserve the right to amend the programme, speakers or venue and alter or cancel the seminar without liability. CANCELLATIONS: Should you be unable to attend, a substitute is always welcome, up to three working days before the event. Refunds will be made up to 30 days before the event in writing, minus a £45 per delegate enrollment fee. Regrettably we do not provide refunds less than 30 days before the seminar.